Terms of Service
Effective Date: January 31, 2026
Welcome to Dame Un Bite Inc. These Terms of Service ("Terms") govern your use of our website, services, and participation in our SMS messaging program. By using our services or opting into our SMS program, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. About Dame Un Bite Inc.
Dame Un Bite Inc. operates multiple restaurant locations in Puerto Rico. We also operate the Dame Un Bite Text Updates SMS program to keep our customers informed through missed-call follow-ups, account notifications, and customer support communications.
2. Eligibility
To use our services and participate in our SMS program, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the authority to enter into these Terms
- Provide accurate and complete information
- Be the owner or authorized user of the mobile phone number you provide
3. SMS Terms
The following terms apply specifically to the Dame Un Bite Text Updates SMS program:
Program Name
Dame Un Bite Text Updates, operated by Dame Un Bite Inc.
Message Types
By opting into our SMS program, you may receive:
- Missed-call informational follow-ups when you call one of our restaurants and we are unable to answer
- Account activity and login notifications
- Billing and subscription notices
- Customer support messages in response to your inquiries
Opt-In
You can opt into Dame Un Bite Text Updates through the following methods:
- Online: By completing the sign-up form on our website, providing your phone number, and checking the consent checkbox. After submitting the form, you must reply START to the confirmation message we send you to complete your enrollment.
- Via SMS: If you call one of our restaurant locations and we miss your call, you will receive a single initial message inviting you to opt in. Reply START to that message to enroll in our SMS program.
The keyword to opt in is START. After opting in, you will receive a confirmation message and may then receive account-related SMS messages and missed-call follow-ups.
Message Frequency
Message frequency varies depending on your interactions with our services and account activity. You may receive messages when you miss a call to one of our locations, when there is activity on your account, or in response to support requests.
Cost
Message and data rates may apply depending on your mobile carrier and plan. Dame Un Bite Inc. does not charge for SMS messages, but your carrier's standard messaging rates may apply.
Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS messages from our program. Opting out will not affect any other communications or services you receive from Dame Un Bite Inc.
Help
For assistance with our SMS program, reply HELP to any message or contact us at:
- Email: support@dame-un-bite.com
- Address: Dame Un Bite Inc., San Juan, PR
Consent Not Required for Purchase
Consent to receive SMS messages is not a condition of purchase. You may purchase goods or services from Dame Un Bite Inc. without opting into our SMS program.
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your mobile carrier.
Privacy
Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information, including your mobile phone number and SMS communications.
4. User Responsibilities
When using our services, you agree to:
- Provide accurate and current information
- Use our services only for lawful purposes
- Not impersonate any person or entity
- Not interfere with or disrupt our services
- Notify us promptly if your phone number changes
5. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Dame Un Bite Inc. or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
6. Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
7. Limitation of Liability
To the fullest extent permitted by law, Dame Un Bite Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of our services or participation in our SMS program.
8. Indemnification
You agree to indemnify, defend, and hold harmless Dame Un Bite Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your violation of these Terms or your use of our services.
9. Dispute Resolution
Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration administered in accordance with applicable arbitration rules. The arbitration shall take place in San Juan, Puerto Rico, and shall be conducted in English or Spanish. The arbitrator's decision shall be final and binding.
You agree that any arbitration shall be conducted on an individual basis and not as a class action or other representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Puerto Rico, without regard to its conflict of law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the courts of Puerto Rico.
11. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will update the "Effective Date" at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
12. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dame Un Bite Inc. regarding your use of our services and supersede any prior agreements.
14. Contact Us
If you have questions about these Terms, please contact us:
- Email: support@dame-un-bite.com
- Address: Dame Un Bite Inc., San Juan, PR